One ERP. Every process, connected.
Nine modules share one database, one set of masters and one audit trail — so a lead becomes a quotation, an order, a delivery, an invoice and a service report without ever leaving the system.
Sales & CRM
From the first enquiry to a signed contract. Customers and their contacts live on one page; every sales record carries a live workflow tracker so everyone can see where a deal stands.
- Customers & contacts — each customer record holds its contacts, opportunities, RFPs, contracts and orders in one place.
- Sales pipeline & RFP tracker — follow leads and tenders with deadlines and owners.
- Quotations with online acceptance — FTA-styled PDF with per-line VAT; the client accepts and e-signs via a secure link.
- Sales orders with progress billing — 50/40/10 stage schedules suggested from payment terms, invoiced stage by stage.
- Estimation & commercial — build costed estimates that flow into quotations and orders.
Purchase
A controlled procure-to-pay flow: requisition, RFQ, order, receipt and three-way match — with vendors shortlisted to the categories they actually supply.
- Purchase requisitions & RFQs — RFQs shortlist only the vendors who supply the item categories on the request.
- Purchase orders — FTA-styled PO with per-line and overall discounts, VAT after discount, tied-out totals.
- Three-way matching — PO, goods receipt and supplier invoice reconciled before payment.
- Supplier VAT treatment — standard, reverse charge, import, zero-rated, exempt or non-recoverable, posted automatically.
- Vendor warranty claims and inline item creation right from the order line.
Finance & VAT
A full double-entry back office with UAE tax built in — from the general ledger to the FTA Audit File, pay-to-bank execution and corporate tax.
- Ledger, invoicing & payments — tax invoices, proformas, credit notes and receipts on an enterprise FTA-compliant layout.
- UAE VAT 201, box by box — standard-rated by emirate, reverse charge, zero-rated, exempt and imports, each box drilling to its documents.
- Filing & the FTA Audit File (FAF) — prepare, review, file on EmaraTax, lock the period and export the FAF for any dates.
- Corporate tax — accounting profit to taxable income, 0% up to AED 375,000 and 9% above, Small Business Relief and tax-loss carry-forward.
- Pay-to-bank — cheque register & printing, bank-transfer instructions, PDC/CDC tracker and bank reconciliation statements.
- Migrate from Tally — bring in masters and stock items; accruals, budgets and collections round out the controls.
Inventory
Know what you hold, where it is and what it’s worth — with fulfilment wired straight into sales and purchase.
- Warehouses & stock moves across each company, with a live stock-in-hand ledger.
- Valuation & reorder alerts — item costs recompute from movements; low stock is flagged.
- Trading fulfilment — reserve stock on a sales order, raise a delivery note and invoice from the delivery.
- Serial-number tracking — turn on serials from the goods-receipt or delivery screen when you need them.
Projects & tasks
Deliver what you sold. Track a project from the purchase order through to handover, with tasks, milestone billing and a stage tracker on every record.
- PO-to-handover delivery with a chevron workflow tracker across every stage.
- Milestone billing — invoice project milestones as they complete.
- Tasks & ownership so nothing between the order and the client sign-off slips.
- Projects dashboard — status and billing at a glance, by permission.
People & HR
The full employee lifecycle on UAE Labour Law defaults — leave, attendance, payroll with WPS, gratuity, documents and letters.
- Leave — UAE leave types, balances pro-rata, self-service requests approved by the line manager.
- Attendance — monthly grid, biometric CSV import, overtime and exceptions feeding payroll.
- Payroll with WPS — monthly runs, loans & advances, the WPS SIF file, gratuity (EOSB) accrual and payslip PDFs.
- Documents & HR letters — passport, visa and Emirates ID with expiry, plus salary certificates and NOCs on the letterhead.
- Recruitment, reviews, exits and a printable org chart from each employee’s reporting line.
Customer portal
Give clients a window into their own service. Their staff log tickets against a running contract, follow SLA status and sign reports online.
- Self-service tickets — a “Report an issue” form, logged against the customer’s AMC contract.
- SLA visibility — clients see their contracts, targets and whether each ticket is on schedule.
- Online report sign-off — review and e-sign the service report from a secure link; the signed PDF is emailed back.
- Scoped access — a customer account sees only its own contracts and tickets, nothing else.
Helpdesk & SLA
Run after-sales as a service business: AMC contracts, a live SLA clock, engineer service reports and the customer satisfaction that follows.
- AMC contracts & renewals — Comprehensive and Preventive plans with response and resolution targets.
- Live SLA tracking & escalation — the clock starts at submission; breaches alert the managers.
- Service reports — category checklists (CCTV, Wi-Fi, firewall…), photos, parts, engineer signature and client sign-off.
- PPM plans & visits, a knowledge base and CSAT to measure how it’s going.
Automation & BI
The connective tissue: an approvals engine, alerts that reach people where they are, dashboards by permission and the integrations that keep everything in sync.
- Approval engine — limits, exceptions, escalation and an approval chain across finance, purchase and HR.
- Alerts by email & WhatsApp — new tickets, SLA breaches, RFP deadlines, VAT and corporate-tax due dates.
- Dashboards by permission — management, finance, projects and service views that show only what a role may see.
- Role-based access & audit — View / Edit / Manage per module and company, checked on the server, with a full audit log.
- Security & language — two-step sign-in (TOTP) and a multi-language framework with Arabic & RTL.
Which modules does your group need?
Tell us how you bid, deliver and service — we’ll map Saqrion to it in a live walkthrough.